Conflict Solvers - Training Dates

Now in our fifteenth year of training excellence

MEDIATION TRAINING FOR PROFESSIONALS

2010 COURSES

MELBOURNE, BRISBANE, NEW SOUTH WALES AND ANYWHERE ELSE IN AUSTRALIA

Course Outline

MEDIATION is a process of conflict resolution that facilitates the communication between people and helps those in conflict understand the other person’s point of view.

This intensive 3 day course of Mediation Training is for professionals who wish to learn the skills required for creative conflict resolution i.e. to develop knowledge and techniques of mediation which will be useful in your present job.

Please note that in order to become an accredited mediator you will need to complete a further three days (six days in total). Check out our course dates and click here to check out our frequently asked questions.

The course also allows a deeper understanding of how conflict occurs and how the language we use can affect others.

The course has an excellent theoretical component but also provides hands-on work with a substantial number of practical tips included.

Those completing the course will be able to mediate in a range of situations including; Family, Parent/Adolescent, Workplace, Neighbourhood disputes and Restorative Justice Mediation *(new).

(click here to see an outline of each training day)

Training includes comprehensive notes, morning and afternoon teas, and lunch each day.

Course Details

Time:	9.15am to 4.30pm each day
Cost:	Costs vary depending on the course. Please see individual dates for each region for cost details. Please note: Payments made 30 days prior to a course offer a $50 discount from total or if two or more persons attend the same discount applies i.e. $50 savings per participant (applies to Mediation Training only).
Notes:	Intending applicants are able to have an account sent directly to their organisation
Venue:	Melbourne: 25 Sun Crescent, Sunshine. The Railway station is approximately a 3 minute walk. Free all day parking available nearby. Victora: Barwon South West Region: 3rd February - Corio Library in Cox Rd, Corio. 7th April - Cloverdale Community Centre. Venues for other dates to be advised. Brisbane: Pathways, upstairs at 1 The Corso, North Lakes, Brisbane Townsville: Axiom College, 167 Denham St Townsville 4810 Ipswich: Riverview Community Centre, 138 Old Ipswich Rd, Riverview

Further Enquiries

Melbourne:
Fred Stern: (03) 9311 3316, 0412 102 801

Victoria: Barwon South West
Pam Clark: 0431 930 935

Brisbane / Townsville / Ipswich:
Dave Robinson: 07 3203 6946, 0432 400 330

Note: Intending applicants are advised to register promptly as this course tends to fill quickly. Credit Notes will be provided for future training upon cancellation.

Comments from previous courses

"Mediation course was very informative and fun. It was different from other courses I have done because it addressed all aspects of mediation and was very experiential. I now feel confident to take the skills I have learnt into my professional setting."
- Simon Stewart (Crisis Support Services – MLA counselor)

"Mediation was very challenging, the role plays were very valuable to utilize our new skills."
- Hadassah Schmebri (Galang Place Counselling Service)

"Fabulous, great new skills. Very useful. Well worth the experience."
- Linda Carmody (Youth Justice Conference Convenor)

"Very well run, multiple role plays very useful, as was lots of real life examples. Manual well designed."
- Craig Rowley (Regional Service Co-ordinator MS Society)

"Entertaining, enjoyable, informative and helped me develop a most valuable skill to take back to the workplace."
- Heather Stone (Staff Services Co-ordinator Lalor North Secondary College)

"This course was great in every aspect. I have gained invaluable experiences, training and the opportunity to participate as an individual and team worker. Fred’s enthusiasm is infectious."
- Lorraine Morrison (Integrated Aide – First Aid Officer)

"I think the course is excellent value for money."
- Rachel Clark (Recruitment worker – Anglicare)

"Thoroughly enjoyed the whole program. Can see many uses for the skills learned in all areas of life not just a professional level."
- Sally Wheeler (Co-ordinator of Transport Volunteers)

"Excellent use of real life examples. Relaxed yet productive."
- Sandra Grantham (Heatley Adult Secondary College)

"I appreciated the step by step approach = the way we built up our skill/knowledge base.+
- Susan Gunn (Deputy Principal)

"Training was very good, did not nod off once. Valuable and useful."
- Neil Waters (Deputy Principal – Logan Reserve State School)

"Trainer was very open to questions and gave very good/descriptive examples of past experiences. Good atmosphere, good flow."
- Henry Fareti (SAAP Support Worker)

"Thank you for a great course, very interesting and informative, very useful."
- Peter Murphy (Chaplain, Gympie State High School)

"It was fantastic, some of the best training I’ve ever done. Kept me awake."
- Tammy Gourvelos (Youth Worker)

"The course has given me valuable tools to take away for use in both my professional and private life."
- Kylie Lindsay (Property Facilitator)

"Great work Fred – felt comfortable with your presentation and facilitation of the 3 days."
- Tony Butcher (Reconnect Case Manager)

"The model was presented in simple and comprehensive and with practice, easy to apply."
- Richard Hebbard (Private Investigator)

Trainer Profiles

Click on a name to view the profile for that trainer

Fred Stern (Senior Trainer)

Pam Clark

Dave Robinson

Upcoming Course Dates

Please select your preferred region:
Vic - Melbourne | Vic - Barwon South West |
| Queensland |

MELBOURNE 2010
We Now Accept Visa and Mastercard

Conflictsolvers Training Venue
25 Sun Crescent, Sunshine

Limit of 12 participants per course

APRIL 2010

Mon/Tue/Wed April 19th, 20th & 21st (Basic Course) - $375.00 (Part 2)

Thur/Fri/Sat April 22nd, 23rd & 24th (for Accreditation purposes) - $600.00

(please refresh this page to ensure the current dates appear)

CLICK HERE TO REGISTER

WEEKEND COURSE - JULY 2010

Sat/Sun July 17th & 18th and Sat July 24th (Basic Course) - $375.00

Sun July 25th, Sat July 31st/sun August 1st (for Accrediation purposes) - $600.00

(please refresh this page to ensure the current dates appear)

CLICK HERE TO REGISTER

EVENING & WEEKEND COURSE - SEPTEMBER / OCTOBER 2010

Tues evenings 6.00pm to 9.30pm September 7th, 14th, 21st & 28th then October 5th & 12th (Basic Course) - $375.00

October 19th & 26th (6.00pm to 9.30pm) followed by final two days on Sat/Sun October 30th & 31st (9.15am - 4.00pm) - (for Accrediation purposes) - $600.00

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CLICK HERE TO REGISTER

NOVEMBER 2010

Tue/Wed/Thur 16th, 17th & 18th November (Basic Course) - $375.00 Fri/Sat/Sun 19th, 20th & 21st November (for Accrediation purposes) - $600.00

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CLICK HERE TO REGISTER

Contact Fred now to discuss on-site training or for further questions

Applications close 5 working days before each course.

BARWON SOUTH WEST 2010

CONFLICT MANAGEMENT
How to deal with difficult people

Wednesdays from 9.30am to 12 noon on the following dates:

February 3rd
April 7th
June 2nd
September 1st
November 3rd

Venues:
February 3rd
Corio Library in Cox Rd, Corio

April 7th
Cloverdale Community Centre

Other venues to be advised

Includes morning tea
Cost: $80

Click here to download an information flyer

(please refresh this page to ensure the current dates appear)

CLICK HERE TO REGISTER

MEDIATION TRAINING

MAY 2010:
Wed 5th, Thu 6th, Fri 7th
(Basic Course)
Cost: $375

Wed 12th, Thu 13th & Fri 14th
(For Accreditation Purposes)
Cost: $600

AUGUST 2010:
Wed 4th, Thu 5th, Fri 6th
(Basic Course)
Cost: $375

Wed 11th, Thu 12th & Fri 13th
(For Accreditation Purposes)
Cost: $600

Click here to download an information flyer

(please refresh this page to ensure the current dates appear)

CLICK HERE TO REGISTER

Contact Pam now if you have any questions.

Applications close 5 working days before each course.

QUEENSLAND TRAINING 2010

During 2008 our most successful courses were those which were hosted by local organisations around Queensland.

This is a way to get quality training for your staff in your local community, PLUS you can recruit other participants through your local networks, and even cover costs or make a profit!

Contact Dave now to discuss this opportunity.

Applications close 5 working days before each course.

NEED A COURSE IN YOUR AREA?

If you can guarantee at least ten people attending our three day mediation course, we'll guarantee going anywhere in Australia.

REGISTRATION FORM

	Please select your state to continue:

For further information please contact your relevant State organisation, click here for contact details